Ask how your space is doing.
Who owes, what came in, who stopped coming. It answers with your own numbers and, when something needs doing, proposes it. Nothing happens until you press Confirm.
On Pro and Max, from €29 a month + VAT · 14-day trial, no card needed · Up to 300 questions a month.
Less time searching, more time coaching
Collect what is overdue
“Who has overdue payments?”
Shows who owes, for how long and whether they were reminded. Then proposes a reminder to each person.
Keep people who are drifting away
“Who stopped coming in the last two weeks?”
Lists who stopped training and who tried without staying. For those, it proposes giving them a plan.
Fill the right time slots
“Which time slots are the emptiest?”
Ranks your slots from emptiest to fullest, with each one’s waitlist.
Find where everything is
“How do I import members from a spreadsheet?”
Explains the steps and takes you to the right screen with one button.
What it does
- Reads your space’s numbers, with your permissions
- Answers in plain words
- Proposes actions and shows the reason, the data and the impact
What it does not do
- Never books, charges or issues invoices on its own
- Does nothing until you press Confirm
- Sends nothing out before the owner turns it on
- Where it lives
- On your Home screen, and behind the «Agente» button in the top bar. Suggestions change with the screen you are on.
- Who turns it on
- The owner, once per space. Before the button, they read what will be sent.
- Who uses it
- The owner and managers. Each person only sees their own conversations, and only whoever asked for a proposal decides it.
Type the question the way you would say it.
Or tap one of the suggestions on screen.
The questions below are the ones the panel suggests, translated here. Every answer comes from your space’s numbers, read with your permissions.
What came in, what is still owed, and by whom.
“How are the finances?”
A report with charts: money received this month and last, and the last six months. Then what is outstanding and where the money came from.
“Who has overdue payments?”
The list, from the oldest payment to the newest. With the amount, and whether the person has been reminded.
“How much came in this month?”
Money received this month, what is outstanding right now and how many people owe.
Who stopped coming, who is on a trial, and each person’s file.
“Who has stopped coming in the last two weeks?”
Members who trained before and have not been in for two weeks or more. The longest absence comes first.
“Who tried us out and did not stay?”
People still on a trial with no plan, and how many days since they joined.
“How is Rita Fernandes doing?”
Her plan, attendance and no-shows, the last time she came and what she owes.
Which time slots fill up, which stay empty, and where there is a waitlist.
“Which time slots are the quietest?”
Occupancy for each time slot over the last few weeks, from emptiest to fullest. With the waitlist and the show-up rate.
“Are there classes with a waitlist?”
Classes in the next fourteen days with people waiting, with capacity and bookings.
“Was this month better than the last?”
The last thirty days against the thirty before: new members, classes, occupancy, bookings, attendance and no-shows.
The steps in the app, and a button that takes you to the right screen.
“How do I import members from Excel?”
The import steps, and a button straight to the member import.
“How do I charge someone a one-off amount?”
Where the one-off charge sits on the member’s file, and a button to open Members.
“How do I connect payouts?”
What the payout account asks for, and a button to the right settings.
It proposes. You confirm.
The same action as the screen runs, with your permissions.
Ask, or tap a suggestion
The agent reads your space’s numbers with your permissions. People reach it as «Membro 17».
It answers, and proposes when there is something to do
A reminder to someone who owes, a plan that is ending, a class to cancel. On a card, apart from the answer.
The card says why, with what, and what changes
Reason, data used and impact, above the Confirm and Discard buttons.
On click, Rummo reads everything again
If something changed in the meantime, the proposal stops there. If not, the button that already existed on screen runs.
The five proposals
- Remind people who oweEach person gets an email about their oldest outstanding payment.
- Renew plans that are endingThe same as Renew on the member’s file, for a period equal to the current one.
- Give a plan to someone on a trialThe same as Assign plan on the member’s file. They pay in the app or at the space.
- Cancel a classThe same as Remove in the calendar. Everyone booked is notified, and pack classes go back to their balance.
- Send a noticeAn in-app notice, with the title and text you read on the card.
What leaves Rummo, and what stays.
The owner reads this before turning it on.
To answer, the agent sends the question and your space’s numbers to the model provider. Until the owner turns it on, nothing from the space leaves.
Goes to the model provider
- The question, with names swapped for «Membro 17»
- Figures and dates from your space
- The names of your plans, classes and rooms
Stays in Rummo
- Names, emails and phone numbers
- Notes on member files
- Health data
- Coaches’ names
The provider does not use what it receives to train models, and deletes it within 30 days. It only keeps longer what it flags as abuse, up to 2 years. Data may be transferred to the United States, covered by the European Commission’s standard contractual clauses.
What this part does not do.
When a limit is lifted, it comes off this list.
Only on Pro and Max
On Lite, the agent’s line on the Home screen says what it does and what it would cost. Moving to Pro starts from there.
300 questions a month, per space
The count resets on the 1st. A question that fails on the provider’s side still counts.
Owner and manager
Front desk and finance roles do not get it. Each person only sees their own conversations.
Five proposals, and only those
Remind people who owe, renew plans that are ending, give a plan to someone on a trial, cancel a class and send a notice. Deleting members, changing prices or refunds happen on their own screens.
Written answers can be wrong
The panel says so itself. The finance report’s charts are drawn by the app, from the numbers stored in Rummo.
A misspelled name
A name written as it appears on the file is swapped for «Membro 17». A nickname or a typo can go through as written.
In Portuguese
The app is in Portuguese for now, and so is the agent. This website is in English, Portuguese and Spanish.
Questions about the agent
Which plan includes the agent, and what does it cost?
Can I try it before I pay?
Can the agent charge or cancel anything on its own?
What if someone edits the file between the proposal and the click?
Do my members’ names leave Rummo?
Who turns it on?
Where it reads from
To decide
Ask it about your own space.
14 days of Pro, no card needed.
Create your space, bring in your member list and ask how it is doing. Proposals appear when there is something to do.
Lite is free up to 10 active members, with no card and no time limit. Pro comes with a 14-day trial, also with no card.